FREE WORLDWIDE SHIPPING 🌎

Shipping Policy

WE OFFER FREE WORLDWIDE SHIPPING ON ALL ORDERS

PLEASE NOTE OUR CUSTOMIZED ITEMS ARE HAND CRAFTED FROM OUR MANUFACTURES SO THE ARRIVAL TIME WILL BE A LITTLE LONGER

SHIPPING TIMES VARY BY REGION

TIMES ARE LISTED IN BUSINESS (WORKING) DAYS.

  • UNITED STATES: 10-15 BUSINESS DAYS 
  • CANADA: 10-15+ DAYS (CANADIAN CUSTOMS TEND TO HOLD SOME OF OUR ORDERS AT RANDOM, THIS EXPLAINS THE WIDE VARIANCE IN SHIPPING TIMES.)
  • UNITED KINGDOM: 10-15 BUSINESS DAYS
  • AUSTRALIA: 10-15 BUSINESS DAYS
  • MOST EU LOCATIONS: 10-20 BUSINESS DAYS
  • RUSSIA: 10-30 DAYS (DUE TO STRICT CUSTOMS PROTOCOL AT RUSSIAN BORDERS, SHIPPING TIMES ARE LONGER)
  • MIDDLE EAST: 10-20 BUSINESS DAYS

TIMES ABOVE ARE AVERAGES BASED OFF OF CUSTOMER EXPERIENCES FROM OUR STORE.


It is our mission to get you your order as quickly as possible. We will send you a Tracking # by Email that you can use to track your delivery all the way to your home.
Don't forget, we are always available to answer any questions about your order or delivery . 



PLEASE DO NOT CONTACT US WITH SHIPPING CONCERNS IF YOU HAVE NOT RECEIVED YOUR PACKAGE INSIDE OF THESE STANDARD RANGES. PLEASE LOOK INSIDE OF YOUR SHIPPING CONFIRMATION EMAIL. YOU WILL FIND A LINK THAT YOU CAN USE TO TRACK YOUR PARCEL.

WE ARE NOT THE SHIPPING PROVIDER, ONCE THE ORDER HAS BEEN SHIPPED, WE DO NOT HAVE ANY CONTROL OVER IT, AND WE CAN ONLY OFFER CUSTOMER SERVICE RETAINING TO THIS POLICY. 

ORDERS MAY BE CANCELED UP TO 24 HOURS AFTER THEY ARE MADE. AFTER THIS PERIOD HAS PASSED, YOUR ORDER WILL HAVE BEEN SHIPPED AND WE CAN NO LONGER CANCEL OR CHANGE IT.

IN THE RARE EVENT THAT YOUR PACKAGE IS LOST IN TRANSIT, WE WILL QUICKLY SEND YOU ANOTHER OR FULLY REFUND YOU. HOWEVER, WE WILL NOT ACCEPT RESPONSIBILITY IF YOUR LOCAL POSTAL SERVICE HAS MARKED YOUR ITEMS AS DELIVERED AND YOU CLAIM YOU HAVE NOT RECEIVED THEM. THE ISSUE THEN NEEDS TO BE SETTLED BETWEEN YOURSELF AND THE POST OFFICE. ALSO, WE DO NOT ACCEPT RESPONSIBILITY IF YOU FAIL TO PROVIDE THE CORRECT ADDRESS. PLEASE DOUBLE CHECK TO BE SURE YOUR ADDRESS IS CORRECT.

THE MAXIMUM ARRIVAL TIME IS 45 DAYS FROM DATE OF PURCHASE. IF YOU DON'T RECEIVE IT AFTER THEN PLEASE LET US KNOW.